Refund Policy

Effective Date: 05-05-2024

Thank you for using MyTradix! This Refund Policy explains our policies regarding refunds for the services provided through our website https://mytradix.com/ (the "Site").

1. Refund Eligibility

1.1. Subscription Services: If you have subscribed to any premium services offered by MyTradix, you may be eligible for a refund within a specified period from the date of purchase. Refund eligibility and the applicable refund period may vary depending on the specific subscription plan you have chosen.

1.2. One-Time Service Fees: For one-time service fees, such as featured listings or advertising placements, refunds may be available if the service is not provided as described or if there is a material defect in the service.

1.3. Non-Refundable Services: Certain services may be designated as non-refundable. Such services will be clearly indicated as non-refundable at the time of purchase, and no refunds will be provided for these services except where required by law.

2. Refund Process

2.1. Refund Requests: To request a refund, please contact us at [contact email] within the applicable refund period specified for your service. Refund requests must include sufficient information to identify the transaction, such as the order number and date of purchase.

2.2. Refund Review: All refund requests will be reviewed on a case-by-case basis. We reserve the right to refuse refunds if we believe that the request is not valid or if the service has been substantially used or consumed.

2.3. Refund Disbursement: If your refund request is approved, refunds will be processed using the original payment method used for the transaction. Refunds may take a certain amount of time to be processed and reflected in your account, depending on the policies of the payment processor and your financial institution.

3. Contact Us

If you have any questions about our Refund Policy or would like to request a refund, please contact us at info@mytradix.com